Ticketing Terms and Conditions

Patrons agree to the following terms and conditions of ticket purchase and entry to the festival. For Camping Tickets, these terms and conditions must be read in conjunction with the camping terms and conditions.

18+ patrons – VALID PHOTO ID is required. Only the following forms of ID are acceptable for entry to the festival under WA Liquor Licensing Law:

  • a current Australian driver’s license (international driver’s licenses won’t be accepted); or
  • a current passport; or
  • a current Western Australian proof of age card.

Patrons under 18 must be accompanied by a parent or legal guardian at ALL times (older siblings are not acceptable guardians). Parents will be required to fill in a Family Welfare Registration Form prior to entering the festival.

No refunds or exchanges on any ticket except as required by and/or specified by the Entertainment Industry Code of Fair Practice. Incorrect purchases are NOT guaranteed a refund and are at the discretion of the promoter.

NO PASSOUTS.  Once you enter the festival, you will not be able to leave and re-enter on the same day.

Camping is prohibited unless you have purchased a valid festival ticket. You will not be able to swap from camping to non-camping and vice versa once in the festival.

There is absolutely no camping or sleeping in your vehicles (this includes utes, campervans and caravans) outside of the camping area.  You may receive a large fine from the local rangers.

SEALED plastic water, soft drink and juice bottles/cans are permitted.

Alcohol, animals (excluding guide dogs), glass, prams, eskys, illegal substances, chairs, umbrellas or anything that could be used as a weapon are not permitted.

There is a TOTAL FIRE BAN – fires (of any kind), flares and fireworks are not permitted.

All bags will be inspected on entry by our friendly security staff.

Excessive drinkers, illegal drug users or patrons displaying antisocial behaviour will be evicted and dealt with by Police.

Wristbands are not transferable and must be worn at all times. Wristbands will not be replaced if lost.

Activities such as moshing, crowd surfing, climbing and stage diving are dangerous and may lead to eviction from the festival. The festival organisers accept no liability for any injuries or damage caused by these activities.

Any person bearing or wearing Motor Cycle Gang colours, patches or insignias are not permitted entry to the festival.

Management reserves the right to refuse entry.

Please don’t drink and drive. Police may be breathalysing after the festival so beware!

Small sized digital devices (phone, Go Pro, camera) are permitted but professional photography, video equipment and tape recorders are not allowed without promoter permission (i.e. any detachable lens, camera stands or any lens over 20cm).

Tickets are not refundable under any circumstances except if the entire festival is cancelled which is at Sunset Events’ sole discretion.

Tickets may not, without the prior written consent of Sunset Events, be resold or offered for resale at a premium (including via on-line auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission. SCALPER WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties.

We play rain or shine. Cancellations due to weather will occur only in the event of dangerous conditions and will be at the festival organiser’s sole discretion.

The right is reserved to vary, to add, withdraw or substitute artists where necessary. No refunds available in the event of a line-up change.

No warranty is given nor representation made regarding the view of the stages.

Persons attending the festival do so at their own risk.

The festival organiser, or Town of Port Hedland, shall not be held liable for any loss, injury or damages sustained entering or on the site, including theft or loss of personal belongings.

Keep the festival site clean. Put your rubbish in the bins provided.

Please respect the neighbours by arriving and leaving quietly.